CONCACAFShop.com Customer Help Desk

Returns and Exchanges

Holiday Return Policy

During the busy holiday shopping season, we're making things a little easier on you. Our normal 30-day return policy has been extended for all holiday purchases made between November 1 and December 31. If you are not satisfied with your gift purchase made during this time, simply return it by January 31, according to our Return Instructions.

The item must be returned in good condition, in original boxes (whenever possible), and with all paperwork, parts and accessories to ensure full credit. All items properly returned under this policy are eligible for a full refund of the purchase price, minus the shipping, handling, gift wrap, or other charges.